Oui, nous livrons partout dans le monde. Les frais de livraison s'appliquent et seront ajoutés au moment du paiement. Nous proposons des réductions et des promotions toute l'année, alors restez à l'affût des offres exclusives.

Cela dépend de votre lieu de résidence. Les commandes passées ici seront livrées sous 5 à 7 jours ouvrables. Les livraisons à l'international peuvent prendre entre 7 et 16 jours. Vous trouverez tous les détails de livraison dans votre courriel de confirmation.

Vous pouvez nous contacter via notre page de contact ! Nous serons ravis de vous aider.

We ship throughout Canada using Canada Post and DHL, with available services shown at checkout based on the destination, delivery requirements, and carrier availability.

Canada Post remains an important part of our Canadian shipping network, particularly for PO Boxes, rural routes, remote communities, and destinations where postal service provides the most practical coverage.

DHL may also be available for domestic Canadian shipments where its service and rates are suitable.

British Columbia orders of $150 CAD or more qualify for free standard shipping. Faster services remain available at the calculated rates shown at checkout.

Eligible local customers may also see Wyngit Same-Day Delivery as a separate option at checkout.

Delivery times shown at checkout are carrier estimates and may vary due to destination, weather, seasonal volume, service interruptions, or other circumstances outside our control.

Tobacco products may be shipped within Canada where permitted by applicable federal, provincial, and territorial laws and carrier requirements.

Customers ordering tobacco or other age-restricted products must meet the legal age requirements for the destination province or territory. Age verification may be required before an order is processed or released for delivery.

Some products may be subject to destination-specific restrictions, taxes, duties, handling requirements, or carrier limitations. If an order cannot be shipped as placed, we will contact you before shipment.

Revolucion Cigars & Fine Gifts reserves the right to refuse or cancel any shipment that cannot be completed in compliance with applicable laws or carrier policies.

We ship eligible non-tobacco products to the United States using approved international carriers based on product type, destination, and shipping requirements.

Due to regulatory and carrier restrictions, we cannot ship certain tobacco products to the United States, including:

• Cigarettes
  
• Roll-your-own tobacco
  
• Cigarillos
  
• Smokeless tobacco
  
• Cuban products
  

Lighters and other regulated items may require dangerous-goods shipping services, additional documentation, and extra carrier fees. Availability depends on the product, destination, and carrier approval.

Where required, we may contact you before shipment to confirm the appropriate shipping method, documentation, or additional charges.

International duties, taxes, customs fees, brokerage charges, and other import-related costs may apply and are generally the responsibility of the recipient unless otherwise stated at checkout.

For assistance with U.S. orders, please contact sales@ravolucionstyle.com or 604-662-4427.

We ship eligible products to the United Kingdom subject to carrier availability, product restrictions, and UK import regulations.

Tobacco products imported into the UK may be subject to UK Excise Duty, Customs Duty, VAT, and other import requirements. These charges are determined by UK authorities and are generally the responsibility of the recipient unless otherwise stated at checkout.

Certain tobacco products or quantities may require additional documentation, markings, approvals, or customs processing. If an order requires additional information or cannot be shipped as placed, we will contact you before shipment.

Customers are responsible for ensuring that the products they order can legally be imported into their destination.

For questions regarding a UK order, please contact sales@ravolucionstyle.com or 604-662-4427.

We ship eligible products internationally using approved carriers based on destination, product type, service availability, and local import requirements.

DHL Express is our primary international carrier. Available shipping options and rates are shown at checkout where supported.

Certain products may be restricted from international shipment or may require additional documentation, special handling, dangerous-goods processing, or carrier approval.

Import duties, taxes, customs fees, brokerage charges, and other destination-country charges may apply and are generally the responsibility of the recipient unless otherwise stated at checkout.

Delivery times shown at checkout are estimates and may be affected by customs processing, carrier delays, local regulations, weather, or other circumstances outside our control.

If an order cannot be shipped as placed, or if additional information is required, we will contact you before shipment.

Customers may select Pick Up at checkout and collect their order from our Vancouver store:

Revolucion Cigars & Fine Gifts
1063 Mainland Street
Vancouver, BC

Please wait until you receive confirmation that your order has been processed and is ready for pickup before coming to the store.

For tobacco and other age-restricted products, valid government-issued identification may be required at pickup.

If someone else will be collecting the order on your behalf, please contact us in advance so we can note the authorized pickup person on the order.

For pickup questions or special arrangements, please call 604-662-4427.

International orders may be subject to customs duties, import taxes, excise taxes, brokerage fees, and other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the purchase price or shipping charge and are the responsibility of the recipient.

Customs requirements, fees, and clearance times vary by country and may change without notice. Revolucion Cigars & Fine Gifts is not responsible for delays caused by customs authorities or for additional charges assessed after shipment.

If a shipment is refused, returned, or abandoned because duties, taxes, or import requirements are not completed by the recipient, any return shipping, brokerage, customs, or related costs may be deducted from the amount refunded, where permitted.

Once your order has been shipped, tracking information will be provided where available.

Please allow some time for the carrier’s tracking system to update after your shipment has been processed.

If your tracking information has not updated for an extended period, or if you believe your package may be delayed or lost, please contact us at sales@ravolucionstyle.com or 604-662-4427 and we will assist where possible.

Carrier delivery times are estimates and may be affected by weather, seasonal volume, customs processing, service interruptions, or other circumstances outside our control.

Si votre commande arrive endommagée, incomplète ou incorrecte, contactez-nous dès que possible avec votre numéro de commande et, le cas échéant, des photos claires de l’article et de son emballage.

Nous examinerons le problème et proposerons une solution adaptée aux circonstances. Pour être admissibles à un retour, les articles doivent généralement être inutilisés, non ouverts et dans leur état et emballage d’origine, sauf indication contraire. Certains produits peuvent être en vente finale pour des raisons d’hygiène, de sécurité, de réglementation ou propres au produit.

Contactez-nous avant tout retour pour confirmer son admissibilité et obtenir les instructions : sales@ravolucionstyle.com ou 604-662-4427.

Pour les retours admissibles d’articles endommagés ou défectueux, Revolucion prend en charge les frais de retour. Nous vous enverrons par courriel une étiquette de retour prépayée à télécharger et à imprimer. Contactez-nous avant de renvoyer l’article.

Si un produit devient défectueux dans les 14 jours, nous serons heureux de vous aider à trouver une solution.

Nous n’acceptons pas les retours de produits du tabac. Toutefois, si vous constatez un problème de qualité avec un cigare, conservez-le et contactez-nous. Nous ne pouvons pas garantir son remplacement, mais nous ferons de notre mieux pour vous aider selon les circonstances.

Pour les retours admissibles d’articles endommagés ou défectueux, Revolucion prend en charge les frais de retour. Nous vous enverrons par courriel une étiquette de retour prépayée à télécharger et à imprimer. Contactez-nous avant de renvoyer l’article.

Les articles autres que les produits du tabac peuvent être retournés ou échangés dans les 14 jours s’ils n’ont pas été utilisés et sont dans leur état d’origine.

Si vous changez d’avis ou ne souhaitez plus conserver l’article, les frais de retour sont à votre charge.

Veuillez contacter sales@ravolucionstyle.com avant de retourner un article afin que nous puissions confirmer son admissibilité et vous fournir les instructions.

Many products come with manufacturer warranties.

You may contact the manufacturer directly or ask us to assist.

If purchased without an account, we will need your purchase date to locate your receipt.

Please note:

• Shipping fees to/from the manufacturer may apply
  
• Coverage varies by product
  
• Each case is handled individually
  

Need Assistance?

Email sales@ravolucionstyle.com or call 604-662-4427

Include:

• Product details
  
• Issue description
  
• Your contact information
  

We're here to help you through the process.